I am a people person and have always enjoyed conversing with people.  I am a person that people have come to in time of need or they just need someone to talk to or help them through a difficult time.  With Home Pet Euthanasia I have the chance to to help each and every person that reaches out to us.  
I sometimes get apologies because they are crying and/or just upset at having to make this most difficult call and at the thought of losing their loved and cherished pet but I never think twice about this and see this as a normal reaction to loosing a pet.  And is my opportunity to be there for this person and truly help them all the way through this very difficult time in their life.